Settlement services for immigrants


Newcomers make a brave choice to move to Canada, to seek a new life and to be part of a dynamic community.  It can be exciting and challenging, however, the excitement for many newcomers may diminish as settlement challenges and barriers arise. Settlement services at the Centre for Newcomers address the needs of immigrants to make a successful transition in their new home in Calgary.
Nous Parlons Français, et Vous? 
Si vous avez besoin d’information ou services d’établissement en Français
merci de nous le communiquer.
Bien vouloir contacter Mme. Mandana (Hatav) Taheri:
403.569.3332 ou

Settling in Canada

Are you new to Canada? Do you need assistance adjusting to life in Calgary? Keep yourself informed and connected as you settle and become independent. Make your first 3 years in Canada a positive experience.

Visit our News&Events page to learn about cost-free Workshops & Info Sessions available for you.
Settlement services for immigrants at the Centre for Newcomers
What does the settlement program offer? 
  • Needs assessment and one-on-one counselling
  • Orientation to life in Canada
  • Information and referral to community services
  • Assistance in identifying and reaching your settlement goals
  • Welcome events and networking opportunities
  • Volunteer opportunities
  • Services are also offered in other locations including 1000 Voices and Saddletowne Library at the Genesis Centre in the NE
How will you benefit? 
  • Learn about services that can help you and your family adjust to life and settle in Canada: health care system, education system, housing, schools, recreation, employment, transportation, banking, laws and regulations, etc
  • Learn the skills of day-to-day life in Calgary: dressing for the weather, shopping for affordable goods, getting to know your neighbours.
  • Understand and exercise your rights and responsibilities as new Canadians
  • Identify goals for your first years and take steps towards successful settlement.
  • Have fun and share your stories.
  • Meet new friends and make helpful connections.
  • Volunteer and discover the many ways you can make a difference.
Do you qualify? 
  • Landed immigrants and refugees who have been in Canada for less than 3 years, or longer but still require settlement assistance. 
  • Live-in caregivers and provincial nominees with a work permit. 
  • Canadian citizens who have cultural and/or language barriers.
Settlement services for immigrants at the Centre for Newcomers

How do you get started? 
Settlement services at the Centre for Newcomers are primarily a walk-in service delivered in English and in most major immigrant languages. If you wish services in your first language, please call 403-569-3325 or visit us to book an appointment. Staff members include many newcomers who have made a successful transition to life in Canada, and who can assist on the basis of their personal experience and professional training.

How should you prepare for your first visit?
  • Make a list of questions.
  • Bring your landing papers, permanent resident cards, passports, work permit, plus any other legal documents that relate to the immigration of the entire family.
Please call   403.569.3325 or come in person to book an appointment with our settlement practitioner.
Our address:
1010, 999 - 36 Street NE

Calgary, AB T2A 7X6
(Pacific Place Mall - northeast entrance)
We are on the west side of 36 Street between Memorial Drive & 16 Ave NE
We are open Monday to Friday 8:30 am - 4:30 pm


Your First Two Weeks in Canada

Immigration, Refugees and Citizenship Canada has prepared the following video with information about what you need to know in your first two weeks in Canada:

Immigrant Settlement Program receives funding from Immigration, Refugees and Citizenship Canada (IRCC) and Alberta Labour