LGBTQ+ Settlement Services

The Centre for Newcomers (CFN) recognizes that
Lesbian, Gay, Bisexual, Trans, and Queer (LGBTQ+) people who are new to Canada face particular challenges. Because of this, our settlement services will support LGBTQ+ clients in finding their way in Calgary and in developing increased confidence and pride in who they are.

What can a Settlement Practitioner for LGBTQ+ clients do for you?
  • Needs assessment and one-on-one counselling.
  • Orientation to life in Canada.
  • Information and referral to community services.
  • Assistance in identifying and reaching your settlement goals.
  • Welcome events and networking opportunities.
  • Volunteer opportunities.
  • Introduction about your rights and responsibilities as a new Canadian.
  • Provision of advice, support and advocacy to deal with the effects of migration, culture shock, and other stresses of adjusting to life in Canada.
  • Connection with the LGBTQ+ community and available services in Calgary.
Settlement services are accessible in more than 20 languages. All our settlement workers welcome newcomers who are LGBTQ+. CFN is a safe space where an LGBTQ+ identified client/staff feels welcomed, respected and positively acknowledged for being part of the LGBTQ+ community.

To ask for an appointment with the LGBTQ+ Settlement Practitioner, call 403.569.3325; 403.536.8235, or send an email to

Settlement support and services for LGBTQ Immigrants and Refugees in Calgary

The Centre for Newcomers is proud to announce we have partnered with Calgary Outlink to offer a directly targeted settlement and peer support services specifically for the LGBTQ newcomer community.
LGBTQ rights in Canada are some of the most advanced in the world. At the same time, many LGBTQ newcomers come from countries where they have faced overt discrimination, violence, and persecution as a result of their sexual orientation or gender identity. In almost 80 countries, LGBTQ persons are still criminalized for who they are, how they look or whom they love.

This project aims to strengthen LGBTQ New Canadians’ resiliency, assisting them to avoid the many societal challenges associated with being LGBTQ and new to Canada. It facilitates belonging to Calgary's LGBTQ community; engagement with immigrant-serving organizations; and creates successful integration into the Calgary Community. The project is designed to increase the number of supportive connections in client lives and produce greater feelings of acceptance in the community, compared before and after their project involvement.

The project seeks to offer a wide range of services to assist with the settlement process, facilitated through 1-1 appointments and support, situational inquiries, settlement referrals, and training related to the MAIA LGBTQ Resiliency model for caregivers, volunteers, and any person who are supporting LGBTQ New Canadians.

•    WHEN: 2nd and the 4th Tuesday of the month from 7-9pm

•    WHERE: Outlink Group Room, #103, 223 12 Avenue S.W., Calgary, Alberta

•    THE GROUP: LGBTQ+ New Canadians Support Group is a peer-led, drop-in support group, wherein any LGBTQ+ newcomers can join discussion sessions in a casual, safer space. This group is inclusive of all people new to Canada, including all refugees and immigrants, regardless of how far through their process they might be. It is to give LGBTQ+ newcomers the opportunity to speak on LGBTQ+ issues as well as their own personal experiences with each other.

•    The group is a part of the MAIA LGBTQ+ New Canadians Resiliency Project.

•    If you would like to check in with a facilitator prior to attending a meeting, please visit email:
For more information contact Dario Ontolan 


03/16/2017 CBC News LGBT project for new Canadians in Calgary sees a big demand